Privacy Policy

Last Updated: December 12, 2024

At Gama Construction Services, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or estimate for our services
• Contact us through our website, email, or phone
• Schedule a consultation or service appointment
• Enter into a service agreement with us
• Subscribe to our newsletter or marketing communications
• Submit reviews or testimonials

This information may include: full name, mailing address, email address, phone number, property details, project specifications, payment information, and any other information you choose to provide.

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Operating system
• Referring website addresses
• Pages viewed and time spent on pages
• Click patterns and navigation paths
• Date and time of visits

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings, but disabling cookies may limit certain website functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our roofing, gutter, and siding services
• Communication: To respond to inquiries, provide quotes, schedule appointments, and communicate about your project
• Contracts and Billing: To process payments, send invoices, and fulfill contractual obligations
• Customer Support: To address technical issues, answer questions, and resolve complaints
• Marketing: To send newsletters, promotional materials, and information about our services (with your consent)
• Analytics: To analyze website usage, understand customer preferences, and improve our services
• Legal Compliance: To comply with legal obligations, enforce our Terms and Conditions, and protect our rights
• Safety and Security: To prevent fraud, unauthorized access, and other illegal activities

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, including payment processors, scheduling software, email marketing platforms, website hosting, and analytics services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred to the acquiring entity as part of the business transaction.

3.3 Legal Requirements

We may disclose your information if required by law, court order, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to government requests.

3.4 With Your Consent

We may share your information for other purposes with your explicit consent.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure server infrastructure and firewalls
• Regular security audits and vulnerability assessments
• Access controls limiting employee access to personal information
• Employee training on data protection and privacy practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it. Project-related information may be retained for several years for warranty, tax, and legal compliance purposes.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Opt-Out: Unsubscribe from marketing communications at any time
• Portability: Request transfer of your information to another service provider
• Object: Object to certain processing activities, such as direct marketing
• Restriction: Request that we limit how we use your information

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

7. Marketing Communications

With your consent, we may send you marketing emails about our services, special offers, and company news. You can opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you transactional messages related to your service agreements.

8. Third-Party Websites

Our website may contain links to third-party websites, such as social media platforms, supplier websites, or review sites. This Privacy Policy does not apply to those third-party sites. We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly. If you believe we have collected information from a child, please contact us immediately.

10. California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising CCPA rights

To submit a CCPA request, please contact us using the information below. We will verify your identity before processing your request.

11. Washington State Privacy Rights

Washington residents may have additional privacy rights under state law. We comply with all applicable Washington State privacy regulations and will honor requests made under Washington law.

12. International Users

Our services are primarily intended for users in the United States, specifically in Washington State. If you access our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to the transfer of your information to the United States.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on our website and update the "Last Updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.

14. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) signal. Our website does not currently respond to DNT signals, as there is no industry standard for how to interpret and honor such signals.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.